Acceptance of Terms: By accessing or using the services of Crystal Balti, located at 66 High Street, Wordsley, Stourbridge, DY8 5SE, including our website, online ordering system, and in-restaurant services, you agree to be bound by these Terms and Conditions.
Restaurant Services: Crystal Balti provides Indian cuisine for Dinr-In, Takeaway and Delivery services. We reserve the right to modify our menu, prices, and operating hours without prior notice.
Online Ordering and Reservations: 3.1 Online orders and table reservations are subject to availability. 3.2 Crystal Balti uses Bookyup, a third-party restaurant aggregator, for online ordering and reservations. By using this service, you also agree to Bookyup's terms and conditions. 3.3 Bookyup is not liable for any negligence in food quality or services provided by Crystal Balti.
Cancellations and Refunds: 4.1 Cancellation policies for reservations and orders may vary. Please contact us directly for specific information. 4.2 Refunds are at the discretion of Crystal Balti management and will be assessed on a case-by-case basis.
Food Allergies and Dietary Requirements: 5.1 Customers with food allergies or specific dietary requirements should inform our staff before placing an order. 5.2 While we take precautions, we cannot guarantee that our food is free from allergens.
Privacy and Data Protection: We collect and process personal data in accordance with UK data protection laws. For more information, please refer to our Privacy Policy.
Limitation of Liability: 7.1 Crystal Balti shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. 7.2 Our total liability for any claim arising from our services shall not exceed the amount paid by you for the specific service in question.
Intellectual Property:All content on our website and marketing materials is the property of Crystal Balti and protected by copyright laws.
Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
Contact Information: For any queries or concerns, please contact us at Crystal Balti 66 High Street, Wordsley, Stourbridge, DY8 5SE Phone: 01384400203
Amendments: We reserve the right to amend these Terms and Conditions at any time. Continued use of our services after any changes constitutes acceptance of the new Terms and Conditions.